Shipping and Returns
Frequently Asked Questions
What is your return policy?
-Â Â Â Â Â Â Â Â You may return any item within 30 days of the order date.
-Â Â Â Â Â Â Â Â No restocking fees. 100% refund within 3-5 days of item reaching us.
-Â Â Â Â Â Â Â Â No need to contact us to make a return. Just send it back to the address below with a copy of the invoice.
-Â Â Â Â Â Â Â Â If the return is a result of our error, all shipping fees will be refunded. Please email us at
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to request both ways shipping refund.
Package each item in its original packaging and mail it back to -
Outfit Additions
Attn: Returns
240 Caldecott Ln #208
Oakland, CA 94618
If possible, please use an insured carrier with tracking information to ship back your products.
Can I cancel my order after I place it?
Please let us know immediately via
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or call 617-833-8537 and we’ll try our best. If your order has been shipped, you may still return it for a full refund. Please view our easy return policy above.
Do you ship internationally?
We currently do not ship internationally.
How soon will my order ship?
All orders will ship on the same or next business day at the latest.
How much do you charge for shipping?
We charge a flat rate of $5 per order for standard shipping within the 48 states. Estimated delivery time is 4-7 business days. We also offer expedited 3 business day shipping for a flat rate of $8
Do you ship to PO boxes?
We do not ship to PO Boxes.
Do you provide tracking numbers for all shipments?
We will provide a tracking number for all orders. We typically use UPS or USPS to ship your order.
For any other questions, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
    
